Frequently Asked Questions
This is a handmade piece with a unique pattern and imperfections. Please take care of it to preserve the intensity of colours.
We will provide specific care instructions with every purchase.
For long lasting colour, wash your shibori items by hand or at 30 degrees maximum separately. Do not tumble dry.
ORDERS
Our sizing runs from M to XL. We have a handy size guide to each item on the product pages. Our models are wearing their regular size. If you have any questions about sizing just email us and we can help.
Please send an email to help@enaguashop.com. If your order hasn’t been shipped there is a chance that we can change it but it’s not a guarantee.
f your order has been shipped we will not be able to cancel it. Please send an email to help@enaguashop.com to proceed.
SHIPPING
Depending on your country it will vary from 1-6 days.
Email us and we will be happy to help you locate your order.
We ship from our warehouse in Seville, Spain.
RETURNS
Yes, you can.
Please email us at help@enaguashop.com. Don’t forget to provide your order number in your email.
The items should be packaged in original condition, with all accessories included in the original package, and may not be used, cleaned or damaged in any way. Please, for further information visit our return policy located at the end of our website.
